Shipping policy
Shipping Policy
Thank you for shopping with us! We’re so excited to get your order to you. Please review our shipping details below.
Processing Time
All orders are processed within 2–4 business days (Monday–Friday, excluding holidays).
You’ll receive a shipping confirmation email with tracking information once your order has shipped.
Please note: During high-volume periods (sales, holidays, new launches), processing times may take a little longer.
Shipping Rates & Delivery
Shipping rates are a flat rate of $7.00.
Estimated Delivery Times (U.S. Orders):
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Standard Shipping: 3–7 business days
(Delivery times are estimates and may vary depending on carrier delays or weather conditions.)
Order Tracking
Once your order ships, you’ll receive a tracking link via email. Please allow 24–48 hours for tracking information to update.
Shipping Issues
We are not responsible for:
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Delays caused by the shipping carrier
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Lost or stolen packages marked as “Delivered” by the carrier
If your package is lost in transit, please contact the shipping carrier directly with your tracking number. We’ll do our best to assist you in resolving the issue.
Incorrect Addresses
Please double-check your shipping information before completing your order. If an incorrect address is provided, we cannot guarantee that changes can be made once the order is processed.
Need Help?
If you have questions about your order or shipping, reach out anytime at 320collectivellc@gmail.com — we’re happy to help!